Arizona Auto Repair

I just want to thank this crew for being thorough in a car I was planning to purchase. He took us back without the person selling the car and went over what would be needed in the future. Again thank you for caring.

I recently took my Ford Ranger in for auto repair and couldn’t be happier with the service! The team quickly diagnosed an issue with the engine and handled the engine repair flawlessly. They have the best mechanics in Surprise — professional, knowledgeable, and friendly. My truck is running better than ever, and the entire process was smooth and stress-free. Highly recommend All Valley Car Care for car repairs! I'll definitely be coming back for any future maintenance needs.

Mark and Mike are amazing! I take all of my company vehicles and my personal vehicles including my extreme off-road Jeeps. They are always fair and honest and able to fix anything we break. I trust them and have been using them for Over 10 years… Mark is amazing to work with and always keeps me informed on what services are needed and what service are nice to have.

great shop and competitive prices! Mark was very helpful and informative throughout the whole process. He made it clear that if anything were to come up or seem off with the repair, that I could bring it in and they’ll take care of it. Super friendly owner, friendly staff and I felt taken care of. Definitely will be coming back :)

First time having service on my prize 2006 Mercedes Benz in Arizona. Alex and the team were careful and thorough. Provided recommendations for future work but assured me that it was not critical to be done soon. M-B dealership quoted nearly double for the same work. I will be working with All Valley CarService in Surprise for the foreseeable future.

First time having service on my prize 2006 Mercedes Benz in Arizona. Alex and the team were careful and thorough. Provided recommendations for future work but assured me that it was not critical to be done soon. M-B dealership quoted nearly double for the same work. I will be working with All Valley CarService in Surprise for the foreseeable future. Addendum: I recently went to them for some noise issues and replacement of a couple of glow plugs. Mark called me to say the problems didn’t warrant repair at this time. Saving me $2,000. I could not express my appreciation enough for their integrity. Once again, thank you!

Mark and the team at the Surprise location did a great job getting my truck fixed and back on the road with minimal downtime.

We were thoroughly impressed with the exceptional honesty, cleanliness, friendliness, efficiency, and transparency we experienced at All Valley Car Care Gilbert, where they handled our car's suspension repair with expertise and professionalism.

EDIT!*I HAVE TRIED TO GET IN CONTACT WITH THE ACTUAL OWNER TO RESOLVE THIS PROBLEM, TO WHICH THE OWNER MADE THE MANAGER, WHO SCREWED ME OVER, CALL ME AND LEAVE A VOICEMAIL. I DO NOT WISH TO SPEAK WITH MARK FORD. FUNNY THING IS, I GOT MY AC REPAIRED TODAY, & WHEN I MENTIONED THAT I TRIED TO GET IT FIXED AT ANOTHER SHOP(DID NOT EVEN MENTION ALL VALLEY,) THE WORKER ASKED IF IT WAS MARK FORD!! Which made me laugh! He said that they get a lot of customers coming in to fix issues that All Valley does after taking their vehicles there. And the AC issue I got fixed today by another shop was fair priced and wasn’t even the problem that All Valley tried to tell me it was!!!!!! I’d like to speak to the owner directly. I will not let this go until this issue is resolved! This was some of the worst business I have ever had dealing with a repair shop! If I could give zero stars, I would. Worst car shop in the valley, by far. Never dealt with such a scam and such poor customer service. READ THE NEGATIVE COMMENTS FIRST CAUSE THEY ARE ALL VALID. Took my car in twice for AC issues. Paid for the first problem that wasn’t fixed. Then paid for the second problem that wasn’t fixed. I knew immediately that I was getting ripped off as soon as I came into the shop the second time to get my car. Their energy was off and the customer service there is lacking. First time I came in, they were super nice. Second time…they acted sooooo weird!! Sucks cause as a woman, you want to trust that you won’t be taken advantage of. They said I needed a few things the first time…then I came back and they said it was something completely different. I checked under the hood and the one piece that they said isn’t working, is actually working. Which is hilarious to me. I won’t be coming back. I don’t care if you reply to this either, it’ll go on deaf ears. I had a pretty weird experience with the manager. Also, the other guy…as soon as I walked into, no “hey how’s it going” he just told me as soon as I walked up to the counter “go sit down” with a Neanderthal look on his face. Which was so weird!!! You could see the frustration all over the managers face as he finally talked to me and muttered “God damn it!” under his voice. It was confusing and overpriced. Super rude. I talked to my friend who has built the same car that I have and he even told me what to look at and see if it’s working and how much each piece actually costs. I feel totally ripped off. I wouldn’t recommend this shop ever. There are plenty of other shops that you can take your car to and trust that they’ll actually fix it without overcharging for labor/parts. All in all, I lost over $550+ with another $480 they were attempting to milk from me to pay for a condenser fan and cooling fan assembly. So all together, they wanted $1,033 just to fix my AC. Which is absolutely outrageous! I have a young child as well, so rolling around as a single mom in this heat with two failed attempts and now hundreds of dollars I just lost is A HUGE DISAPPOINTMENT. Never again. And this is a fair warning to anyone who’s not a gear head wanting to get a fair price and your car actually fixed. I WOULD NEVER EVER RETURN HERE. -customer service skills are severely lacking -over priced and over charged -now my car is even squeaker than when I brought her in, so there’s another thing I have to go fix elsewhere which wasn’t even the main issue to be fixed here -Lied about a part needing to be fixed, when checked properly, it didn’t need to be fixed AT ALL Fair warning…find another place. Willhem is super good and trusted. Don’t know why I didn’t just go there in the first place. Plus they’ll pay for you to take an uber home and back to the shop w/o question, like when I asked for a Lyft back home at this shop…the manager said “he could butttttt” I just said never mind…I’ll get my own Lyft. Which I did. Joke of a shop. Shady people. Poor customer service. I will be contacting the owner directly to dispute these charges because TWO TIMES I was charged for crap that never got fixed.

These guys feel like family. I was so well taken care of between the diagnostics, repair and billing. They only charge a 50% markup on parts where other shops charge 100%-200% markup. They broke a brittle piece of plastic on my hood and immediately replaced it at no cost. They have consistently gone above and beyond and even have a veteran Euro specialist who is so knowledgeable. Repairs done: replace sway bar joints, air shock tubes, front suspension arms, alignment, headlight, oil filter and oil change, air filters, and tire rotation. I have full confidence in this Mom and Pop shop. Let’s keep businesses like this thriving.