Arizona Auto Repair

Very professional, and honest ! Which is much appreciated. I just lost my father a month ago / and he always worked on my vehicles . Good to have a local place I can trust - to do honest ethical work - not to mention fast , and top quality. Do not hesitate to give them a call - you won’t regret😉 Services: Brakes, Exhaust

Everyone at this shop is great! I couldn’t be more thankful for all of their help. They were so kind and made the process of dropping off our family minivan easier than I could expect from the dealer! We do a lot of out of state driving and believe me when I say that my van will be back in their care whenever the next hiccup arrives (since it’s over 10 years old). For now though, I’ll enjoy the smooth ride!

Our experience on a complete brake job was quality work with quality parts. You can get it done for less, but do you want to? Do you want cheap parts? We don't, especially in the brake system. Mark even took me out in the shop to show me firsthand the poor condition of the existing brake components. We would rather have had a shuttle operated by the shop but they got us between shop/home/shop with ride services, which was fine. We're snowbirds who rarely get car work done while here in AZ, but we wouldn't hesitate to return to Surprise Car Care.

I needed a new battery for my Mercedes C300. Richard was very prompt in getting me scheduled and while Camden was checking each of the systems in my car, identified I needed a new engine air filter and a new cabin air filter, which has had a significant impact in the interior air quality of my car. They filled my tires with air and I was able to pickup that afternoon. Really happy to have found Surprise Car Care and will be taking my car to them for service going forward.

Mark and his team were very helpful. They kept me informed about the work and the price. No surprises at pick up except the bill was lower than I expected. The work they did is high quality and guaranteed. I highly recommend using Surprise Car Care.

I’m new here to Arizona and my air conditioning went out in my car, I have been looking at different auto repair shops and received many ridiculous and overcharged prices upwards to $2,200! When I called Surprise Car Care they were straight to the point and their prices were fair. I received a quote from them at first of $1,100 but once work was completed I only paid $740 due to not needed more extensive work as thought before. Surprise Car Care are fair and honest and I would highly recommend their services!

Mark and his crew diagnosed and fixed a tricky cooling problem on my 2004 GMC 6.0 2500 4WD PU that I had bought new and was like new with less than 53,000 miles on it. It appeared to be a bad thermostat but went much deeper. It turned out to be a bad sector in my radiator that was very hard to diagnose. They done a timely and great job on replacing my radiator and topping off my A/C freon level. Went into their shop looking like new and came out looking like new and running great. Thank you Mark and Michael, I appreciate it. Folks they are the best!!!!!!!!!!! Service: Engine repair

Outstanding service every time!! As a girl I have a hard time finding a mechanic that I trust. Problem solved with Surprise Car Care. The Owner, Mike, is super friendly and HONEST! I love this place and will be using them for all my car care needs! Highly Recommend!

Took my car here because of a referral from my dad. These guys were courteous, straight forward and communicated very clearly. The job was done quickly and I was extremely pleased with the service. Definitely going back. Service: General repairs & maintenance

Was traveling through AZ with my truck and tow camper when my air conditioner went out.. in August. As I baked in the 118 degree sun, I called a couple of places quoted me around $1800 for parts and labor. That seemed ridiculously high, but so did driving another mile without AC. I decided to get some other quotes and I am SO glad I did... I called Surprise Car Care. They took care of me right away, allowed me a space to unhook my camper, And had me back up and running in a day...I also had them give me a synthetic blend oil change... and it was over $800 less than the other guys!!! It was the best car repair experience I’ve ever had. I hope I never break down again, but if I do and I’m within a 100 miles of AZ, I’m going to Surprise Car Care! Services: Oil change, Air conditioning