Arizona Auto Repair

These guys are my new go to mechanics! They are professionals of the highest caliber and I was very pleased with their level of communication during the duration of having my vehicle. Highly recommend Surprise car care for all your vehicular needs💯. Plus they work closely with a finance company, which was really nice because car repairs can add up quickly and they helped make it manageable. A+ plus service! Services: Engine repair, Check engine light diagnostic, General repairs & maintenance, Electrical repair, Oil change

Always very friendly when I have a service done on my car! Very reasonable and the work is top notch- I'm on SS so when I found Surprise Car Care and how they were so truthful about repair needed, was so much appreciated! Surprise Care Car will always be my car repair place. I have now been here for different repairs Services: General repairs & maintenance, A/c installation & repair, Electrical repair, Oil change, Air & Cabin Filter

Surprise car care was very professional and very patient with my situation. Everyone I talk to explained things well and helped me understand the cars diagnosis. They always called me back and gave me a detailed description with pictures explaining the work they needed to be done. I will definitely go back there for all my car needs! Service: Check engine light diagnostic

I recently brought my vehicle to Surprise Car Care for brakes, tires and an oil change. Before doing any work, they sent me an entire break down with photos of everything including the things they checked that didnt need service. They were fast and extremely friendly. I would recommend this place for anyone who needs car service and I will continue to bring my car to them for any service needs. Thank you all so very much! Services: Brakes, Tyres, Oil change

Between my Dad, my Brother, myself and now my girlfriend we have established a lifetime shop for our mechanic needs!! The service has ALWAYS exceeded our expectations, the 5 vehicles we take there have always been well taken care of in a timely fashion and communication is prompt and accurate. Mark and Mike have gone above and beyond when it comes to service, going as far as delivering our vehicles to our home to providing an Uber for our convenience. To say we are pleased with Surprise Car Care would be and understatement!! We recommend them ANY DAY!!! Sincerely Joseph Roybal and familia Services: Electrical, Brakes, Wheel alignment, Transmission, General repairs & maintenance, Tyres, A/c installation & repair, Electrical repair, Engine repair, Check engine light diagnostic, Tuning, Steering/Suspension, Air conditioning, Carburetor cleaning, Oil change

Thank you Mike for providing a superior quality automotive repair facility for all of us in Surprise. Your entire staff is friendly, honest, and reliable. Your technicians are the only ones I trust to work on my vehicles. Thank you for keeping my family moving safely down the road! P.S. I would like to give a shout out to Mark for his hospitality and always finding time to fit our vehicles in for maintenance/repairs. Services: General repairs & maintenance, A/c installation & repair, Engine repair, Check engine light diagnostic, Steering/Suspension, Oil change, Air & Cabin Filter

I chose Surprise Car Care because they had excellent reviews. They did not disappoint. I had a short time to get my truck to pass emissions and there was a loud knocking noise coming from under my truck. They were extremely kind to me, reasonably priced and even text me to make sure it had passed emissions and everything was well. This will be our families GO TO for all future repairs. Services: Engine repair, Check engine light diagnostic, General repairs & maintenance

NEW OWNERSHIP as of the past six months. Keeping the brand name though. Been going here over 17 years with the real Carmen. The new fella's brother got a little pissy when I said you have big shoes to fill. I was being friendly and open minded to the new guy. Just went for a oil change and tranny flush. Right away it was apparent there was some change as Carmen himself did not call with diagnosis or any recommendations as per usual. When the fella suggested rotating the tires it was apparent something was up cause Carmen would always tell you if you NEED rotating BUT to take them where you BOUGHT them so as they could be rotated for free. "If you want me to take your money I will!" He said many times. Cause he just didn't nickel and dime you that way. Anyways... declined the suggested tire rotation and also declined the suggestion of a new cabin air filter. Arrived for pick up. First, wrong paperwork was handed to me. Glad I had my glasses to see it was someone else's bill. Oopsies. Feel sorry for that lady, her stuff was paragraphs of suggestions!!! Then got my bill, started reviewing it and was charged $40.53 for the cabin filter being changed: unapproved work. Then he says, oh, let me see your card again, your vehicle doesn't have a air cabin filter, I have to refund that amount. Wait, why did you suggest it then? And why did you charge as if you DID it when told NOT to do it in the first place? So now, I got skeptical, big time. Totally got awkward at the counter. My trust, thwarted immediately. Says they have two other shops. Why didn't you know my vehicle doesn't have an air cabin filter? Welp. It's been a good personal run here with the previous owner.... sadly this felt just like going from cream of the crop service to an impersonal Firestone-like shop, from start to finish. Bad taste. Moving on.

Been going here for a few years to have our vehicles repaired. I can honestly say that you won't find a better place to have your vehicles serviced. Their prices are fair and I find them to be very honest and upfront with what work needs to be done. And the loyalty goes both ways, they have worked with me and found ways to help me keep costs down when taking care of large repairs. Word of mouth is very important when looking for a mechanic and I hope this review helps them get some more customers. Places like this deserve your hard earned money.

I chose Surprise Car Care because they had excellent reviews. They did not disappoint. I had a short time to get my truck to pass emissions and there was a loud knocking noise coming from under my truck. They were extremely kind to me, reasonably priced and even text me to make sure it had passed emissions and everything was well. This will be our families GO TO for all future repairs.