Arizona Auto Repair

My wife’s car check engine light came on and wasn’t running right took it in and as like last time they did a good job again very friendly and nice people have told my daughter to use them if she needs car repair and also my friends will do busiwith them again Services: Engine repair, Auto glass services

Excellent service on ABS warning light problem on my RAM 2500: same day service for a traveler from out of town, quick diagnosis and fast turnaround, fixed my problem at a reasonable price. Highly recommend!

They were able to get me in next day and fix my car quickly! They were very professional and easily explained all the problems my car had to me! Service: A/c installation & repair

Love this place I’ve serviced my entire families cars here and got treated fair everytime with outstanding service and cheapest prices in the valley for grade A professional mechanic work. Mark is always helpful for anything I need. Services: Battery, Tuning, Transmission, Check engine light diagnostic, Engine repair, Oil change, General repairs & maintenance

I had a starter going out, so found this auto repair. I was very pleased with the service I got at Surprise Car Care. Good price, nice people, great service. Hopefully, they always give this type of service, so I can use them for forever.

This is the second time I have had a vehicle serviced here, and I’ve been satisfied each time that I am receiving exceptional quality of service from knowledgeable professionals. The staff at the desk are always friendly and very informative. Service: Check engine light diagnostic

Went to get A/C fixed. It was an electrical problem. They looked for every way to save me money and the price of the complete repair was MUCH cheaper than other places were quoting. There was no pressure to get more work done, and they actually fixed the problem. Honest, polite, and patient throughout the whole process. Will definitely be going back for other repairs in the future.

Three years ago, a friend recommended Surprise Car Care. We have been so pleased with their work that we wait until we come to Arizona to have work done on either of our cars. We live in Colorado! We highly recommend this shop.

Mike, Mark, and the staff at Surprise Car Care are on top of their game when it comes to taking care of your vehicle and customer care service is top notch. I highly recommend that you at least check them out! It'll be worth your time if you want a " peace of mind " experience.

On Dec, 3, 2020, my wife decided to take her vehicle in to this shop for a repair because of the positive reviews. It was made ample clear to the manager on the phone and in person that the car was needed before 3pm in order to pick up our child from school. We dropped it off around 915am. He agreed it would be done well before that. I even made it ample clear with the hispanic lady at the desk. Four times, Four times, this was mentioned in total and no objection or warning that it would finished at a later time. We all know that feeling of panic if our children are not picked up on time at school. My wife called around 1:30 to get a status and they said it wasnt even being worked on yet. She told them she was stopping by to pick it up immediately. She had to pay for an Uber to get there. No offer for a shuttle was made! She arrived and wallah, they were suddenly beginning to work on it! She told them to put the tires back on and she was out of there by 2:45pm. A half day wasted on would be small repair that was never done. I dont even chalk this up to a miscommunication error because we told them a total of 4 TIMES if it could be done before 3pm. I spoke with the manager over the phone 12/4/20 and he apoligized, of course, however he made sure to jab me with a "I cant completely apologize" because he had a "training employee" excuse. Any customer service numb nuts knows that it dosnt cost anything to just give a full excuse and be done with it. The fact that this manager had to jab me with something other than a full apology is a red flag. Dont go here expecting these ppl to be honest with you.