Arizona Auto Repair

I needed a new battery for my Mercedes C300. Richard was very prompt in getting me scheduled and while Camden was checking each of the systems in my car, identified I needed a new engine air filter and a new cabin air filter, which has had a significant impact in the interior air quality of my car. They filled my tires with air and I was able to pickup that afternoon. Really happy to have found Surprise Car Care and will be taking my car to them for service going forward.

Mark and his team were very helpful. They kept me informed about the work and the price. No surprises at pick up except the bill was lower than I expected. The work they did is high quality and guaranteed. I highly recommend using Surprise Car Care.

I’m new here to Arizona and my air conditioning went out in my car, I have been looking at different auto repair shops and received many ridiculous and overcharged prices upwards to $2,200! When I called Surprise Car Care they were straight to the point and their prices were fair. I received a quote from them at first of $1,100 but once work was completed I only paid $740 due to not needed more extensive work as thought before. Surprise Car Care are fair and honest and I would highly recommend their services!

Mark and his crew diagnosed and fixed a tricky cooling problem on my 2004 GMC 6.0 2500 4WD PU that I had bought new and was like new with less than 53,000 miles on it. It appeared to be a bad thermostat but went much deeper. It turned out to be a bad sector in my radiator that was very hard to diagnose. They done a timely and great job on replacing my radiator and topping off my A/C freon level. Went into their shop looking like new and came out looking like new and running great. Thank you Mark and Michael, I appreciate it. Folks they are the best!!!!!!!!!!! Service: Engine repair

Outstanding service every time!! As a girl I have a hard time finding a mechanic that I trust. Problem solved with Surprise Car Care. The Owner, Mike, is super friendly and HONEST! I love this place and will be using them for all my car care needs! Highly Recommend!

Took my car here because of a referral from my dad. These guys were courteous, straight forward and communicated very clearly. The job was done quickly and I was extremely pleased with the service. Definitely going back. Service: General repairs & maintenance

Was traveling through AZ with my truck and tow camper when my air conditioner went out.. in August. As I baked in the 118 degree sun, I called a couple of places quoted me around $1800 for parts and labor. That seemed ridiculously high, but so did driving another mile without AC. I decided to get some other quotes and I am SO glad I did... I called Surprise Car Care. They took care of me right away, allowed me a space to unhook my camper, And had me back up and running in a day...I also had them give me a synthetic blend oil change... and it was over $800 less than the other guys!!! It was the best car repair experience I’ve ever had. I hope I never break down again, but if I do and I’m within a 100 miles of AZ, I’m going to Surprise Car Care! Services: Oil change, Air conditioning

Can't speak highly enough about Surprise Car care! When it comes to repairing your car you always dread hearing what the cost is going to be. At Surprise Car Care when you have the good fortune to deal with a top notch Service Advisor/Writer, Mechanic And all around automobile aficionado, Mark! He is a straight shooter, will tell you like it is, no BS, and will go above and beyond to locate parts for you that can save you money! Do yourself a favor, skip dealer repair/service costs and take your car to Surprise Car Care. Their integrity, knowledge and Professionalism will guarantee your loyal patronage!

Surprise car Care is one of the few places to be trusted especially for women. They are professional, timely, they do an excellent job, and that prices are what you would expect with no hidden secrets. I finally have peace of mind knowing I have a good place to bring my car. I have not been asked to do this review I'm just so happy with them.

Had great communication and worked to get my truck back on the road ASAP. They were very professional and had a quote for me within a couple hours of my vehicle being there. They text you a inspection link which is very detailed. Thanks, Surprise Car Care for everything. Will definitely use you in the future. Service: Transmission