Arizona Auto Repair

Brought my vehicle in for AC service last week. Owner and rest of the staff are very nice and accommodating. I did end up paying more than expected, but that was due to more than 1 thing that was needed to rectify the situation. My AC has been working now and not just blowing warm air. So far, so good. I definitely recommend Surprise Car Care!

I cannot Express enough how wonderful these people are ! Michael and his team are so understanding and helpful ! My car went in for an unknown grinding noise. They looked it over, found the issue and fixed the problem. They went above and beyond to find the best parts for the right cost. I had to go back again for a leaking rear differential and again, they had it up and diagnosed within minutes and I was out the door in a half hour . Only 2 more issues to get fixed and I cant imagine going anywhere else !

Surprise Car Care was outstanding. My truck broke down across the street and they called me a tow truck, took it to their shop and took a look at it all while they were closing in 30 mins. I can’t thank them enough for staying after closing to find the problem. If you need a place to take your vehicle I recommend Surprise Car Care. Mark and Dave will take care of you.

Always get amazing service that we can trust! They are open and honest about all repairs and just recently helped get 2 cars road safe for my teenagers to drive. Definitely will continue coming back, recommending and I have full confidence in the work done on our cars. Thank you!

I took my truck in over the weekend to deal with transmission issues. They were able to diagnose the problem and fix it for a low cost. Two days later after I picked it up, I noticed a weird sound that had never happened before. I figured it must've been brought on by my last visit, so I took it in and they quickly fixed it no problem, no charge. I really appreciate the professionalism & respect from the workers, the front man always takes time to explain everything, which I like. I wouldn't go anywhere else.

My First visit was base on a referral and I am so Glad I did. Mike, Mark and the crew has been Outstandingly helpful and thorough in every aspect of identifying the problems, my Number One high light in services. The knowledge they represent has gain tremendous Trust with me and for that I will be a Return Customer, Thank You Surprise Car Care Team, keep up the Outstanding Work!!! Tommy

When we moved to Arizona I needed a mechanic. I went to the big shop dealers, found no honesty,too high priced. Then I went to a corner mechanic dealership,price not bad, work horrible. And a friend of mine has been here all his life John Mendez recommended surprise care. I have found them to be exactly what you would expect honest, fair priced, great mechanics, not pushy and Mike is very nice to work with. I would recommend if you want a good deal at a good price and it done right take it to surprise care.

This is a great place to have your car repaired or have regular maintenance. Mike is so honest and I am very impressed how he operates his business. I took my car there when my car had the check engine light on and said there wasn't anything wrong and didn't want to charge me to do additional testing. I have a 2004 Corolla with over 209,000 miles on it and he could have told me it would need a new transmission or engine but he didn't. He just suggested some other maintenance which I knew would need to be done and did 't overcharge me. I will be going to him from now on and hope my car makes in to 500,000 miles.

I was in a complete bind having to make it back home to pick my 2 year old daughter up from daycare and my car was leaking engine coolant! The tow truck dropped me off around 4:00 pm with the shop closing at 5. Mark the manager was of wonderful service helping me get situated right away. The team was very honest and efficient with my free diagnostic. Mark had me buttoned up and repaired in time for me to make it back to East Mesa to get my daughter. I would highly recommend calling or stopping in for any auto repairs you may need. Great atmosphere , competitive pricing and honest quality repair work.

Cannot say enough good things about the workmanship and efficiency of this group. We have recently experienced a couple of costly repairs on my car. Very quick turn around, great work and always follow up with us. Always treated fairly on the cost of the repair. Granddaughter lives in Flag and was quoted $1000 for a repair. Had her bring it down and this shop fixed it less than half that cost and we felt safe with her heading back up the hill that day. Thanks guys! We highly recommend this shop.