Arizona Auto Repair

My truck is 15 years old with 150,000 miles. It has some issues and can be temperamental. However, the guys over at Surprise Car Care have taken great care of me on several occasions. Has everything been absolutely perfect every single time? No, but the one time there was an issue, they resolved it faster than I expected. I can honestly say they've earned these 5 stars through hard work.

The a.c. went out on my car so I took it to Surprise Car Care. Everyone was very friendly and willing to help. They called and kept me informed on what was needed and waited to do any work until I agreed. Since the car was recently purchased, the dealer agreed to replace the cooling fan, but even without a working cooling fan, the guys at Surprise Car Care got my a.c. working well enough to drive for a couple days until I could get it to the dealer. Great experience all around, will definitely go back for any of our car needs.

We have had our vehicle in for repair and service at Surprise Car Care 3 times and have been extremely satisfied with them every time. They are very thorough and go over all the options with you beforehand. We think their prices are fair and they do not pressure you if you chose to skip one of their recommendations. When we are in the area, we will always return to them for our car care.

I have been taking my car to Mike for probably about 5 months now. They care about their customers and I've never had to wait to get my car in and I get it back quick. They are smart and always resolve my car issues. They are great people! This is my second review for Surprise Car Car. I have probably been going here for a little over a year now and these people are great people. Mike, the owner gives amazing customer service and so does Michael B. I drop my car off and talk with them about my concerns and leave there peaceful knowing how honest these guys are. They always call soon after to see how the work they did is and if everything is ok. You want quality work on your vehicle? You want great mechanics that know there stuff and unparalleled customer service? Well, here’s the place.

All Valley Car Care Phoenix auto shop is quickly becoming my "Go to Shop". Sage checked me in for an oil change and this USB receptical install. I found out the car didn't need a fuel filter....because it doesn't have one. Weird, I thought. . I needed a USB electrical receptacle installed in the Miata. Carmen totally nailed the install. Looks professional and is wired hot, so I can have fulltime power for 2 USB devices. My dash cam and phone cord. Thanks Carmen. You chose the best installation location, modified the receptical and it turned out great. This was very delicate and tricky job to do in a confined space. Carmen...thanks for making it functional and Cool! Vinny Sarconi

Without going into a long story of my disappointments at other shops, I just wanted to say that Matt helped me out today. He quickly knew what was needed and how to do it. I will be back and for sure will send my friends and family.

This will be my go to repair shop from now on. A great honest repair shop. Worth the extra drive from my house.

Always friendly and quick

Great place. Owner works on premises. They made sure to take care of the little details like resetting my oil change timer and notifying me of my 90k mile maintenance. I won't be going anywhere else!