Arizona Auto Repair

Had a flat tire this morning. And was literally freaking out. I could see a huge screw in the side of my tire ): unfortunately they could not repair it however they removed my bad tire and put my spare on for free and then drove my car to my work for me. I work within walking distance and was able to leave my car there and they brought it to me. AWSOME SERVICE!!!! I was almost in tears when I got there as I just started a new job and did not want to be and they totally turned my day around! I will recommend these guys to everyone.

Fantastic service did exactly as they said they would, and even gave a follow up call. Mike is a great guy great to work with and most importantly the car is as good as new.

So my husband takes our van here for an AC Tune up with a coupon for $19 for this service. He walks out with a $200 bill without even being told about any extra charges. Very dishonest and misleading advertisement. We have been to 3 other places the 10 years living here, including the car shop a mile away from Desert Car Care, and out of all those 3 places the most we have been charged was $80. The only reason we went to Desert Car Care was we wanted to try this new place out. We had a coupon and the reviews seemed great. Ya, worst experience ever. I understand the charge for freeon, I expected it, but we got this extra $95 charge and wasn't even told about it till the bill was ready to be paid. If we had known there was this hidden charge, my husband would have left and gone back to the other auto shop a mile away. He complained to a manager and he wouldn't do anything but give him a coupon for a free oil and wiper change. Well duh, do we really want to come back again!! We live right by you and will tell all our friends and family and neighbors about your dishonesty. Maybe the other locations are better an honest, but not this one.

Bought a 20 year old car for my nephew. I took it to Surprise Care for some repairs it needed, he looked over my car and called with an estimate. Great service and car was fixed to my satisfaction. He even stayed a little after hours to give me time to go down and pick it up. Very nice, courteous and reasonably priced.

Surprise Car Care is my go to! Honest, reliable, and always so cost efficient. Been taking my car here since they opened shop!

So I know nothing about cars. Came here bc of reviews. Very reasonable, mike was pleasant honest gave me plenty information in lay person terms. Best of all mechanic fixed my window like brand new. Offered to make appt on Saturday if my schedule didn't permit m-f. Will come back for all my auto needs.

Carmen has been helping with my family for a long time when I had a run down van, he has been honest and upfront with pricing and suggestions on how to take care of our Ford Aerostar. Highly recommend auto mechanics!

Absolutely horrible service. Incompetent techs with lazy unprofessional managers. Spent 3 hours waiting for them to do the 30 minute job of switching rims from one vehicle to another. 3 hours later and they put the rims back on the original vehicles. Wouldn't recommend my worst enemy.

The people here are very friendly, knowledgeable, and really care about what they are doing. You can totally tell they are honest individuals as well as the company as a whole. They know my name when I come in and are willing to spend extra time to explain everything and anything regarding the services being done with my car. I recommend this place highly!

Brought my car in for full service after 95k miles and was able to get everything done. Got new brakes, a tune-up with oil change and general vehicle maintenance. Friendly repair shop and excellent service! 100% satisfied! Would be happy to refer any of my friends! The only place for guaranteed auto repairs in Arizona!