I trusted Carmen for many years. My family has spent tens of thousands of dollars at his shop in good faith that he was providing us with honest advice and a fair price. After spending nearly $2,700 on a full tune up on my 2000 Dodge Ram (including front and rear differential flush and inspection) my rear differential went out just weeks later. He advised me that it will be another $3,500+ to rebuild it or $2,700 to get a re manufactured rear diff installed. After he charged me $180 to fill the diff back up with oil and seal it back up I took my truck down to AZ Differential Specialists and they completed the rebuild for less than $1,100 out the door including a 1 year warranty. They advised me that there is no excuse for missing this when they serviced the differentials and that Dodge trucks are notorious for rear diff problems around the 100k mile mark. This repair could have and should have been very minor if they would have inspected the differential like I paid them to do in the first place just weeks earlier. And why the $2,500 price difference for the rebuild? I have completely lost faith in this company and can assure you that I will no longer refer anyone to them. This makes me wonder how much they have taken advantage me and my family over the years. They have lost a very loyal customer for life.