Arizona Auto Repair

I'm so glad I found these guys!!!!! I brought my 08 Ram 1500 to 4 other local shops and basically threw my money away. Had multiple repairs done and still, not one of those shops could fix it. I was about done with this truck, but my buddy insisted that I have surprise car care just look at it. Initially I was hesitant. Although, I wanted to know what in the heck was wrong with this truck. They made several simple repairs and it's like I just drove it off the lot again. By far the best place I've been to!! You don't find many honest mechanics but these guys blew me away. My family and I will undoubtedly be lifelong clients.

Surprise Car Care always treats us well. We can trust the service done is needed and is the best work that can be done. Thank you!

We just had 2 of our cars serviced again at Surprise. We have been taking our cars there for years now and drive quite a distance to get there, but feel that it's worth it because we trust Mike. We are very satisfied with the service we receive and recommend him highly.

We always get the best service with Surprise Car Care. It is great to know we can take our vehicles to a place that is honest and gives you great service.

Surprise car care is absolutely the most knowledgeable and affordable repair shop in town, heck maybe even on the side of the metro. Over the last few years we have trusted our vehicles exclusively to surprise car care based on their professionalism, affordability and amazing reputation. One thing that truly sets them apart is there caring attitude towards their customers. That isn't just limited to the owner but all of the technicians as well. If you want a job done right the first time at a price you can afford and to be treated with respect this is the auto repair shop for you.

I trusted Carmen for many years. My family has spent tens of thousands of dollars at his shop in good faith that he was providing us with honest advice and a fair price. After spending nearly $2,700 on a full tune up on my 2000 Dodge Ram (including front and rear differential flush and inspection) my rear differential went out just weeks later. He advised me that it will be another $3,500+ to rebuild it or $2,700 to get a re manufactured rear diff installed. After he charged me $180 to fill the diff back up with oil and seal it back up I took my truck down to AZ Differential Specialists and they completed the rebuild for less than $1,100 out the door including a 1 year warranty. They advised me that there is no excuse for missing this when they serviced the differentials and that Dodge trucks are notorious for rear diff problems around the 100k mile mark. This repair could have and should have been very minor if they would have inspected the differential like I paid them to do in the first place just weeks earlier. And why the $2,500 price difference for the rebuild? I have completely lost faith in this company and can assure you that I will no longer refer anyone to them. This makes me wonder how much they have taken advantage me and my family over the years. They have lost a very loyal customer for life.

We recently moved to Surprise from SoCal and needed a repair for our car. How lucky we were to have found Surprise Car Care. Mike and his team did a great job and was done quickly and we were back on the road. I would highly recommend Surprise Car Care for all your auto needs. Marcia Hammett

Generous helpful honest car care.

Great experience from the first time I called to the moment I paid and left. Friendly people, well kept building, quick and top notch service. Definitely my new car shop!

I love this shop! They take real good care of their customers. They explain what's wrong with your car and how to prioritize the repairs, so that you can plan your budget. Thank you Mike for accommodating me between customers and fixing my AC so fast!